Contact Us
We are committed to providing you with clear, reliable, and timely support. You can reach us through the following channels:Email Support
Email: support@tusselhub.com
When to use: Order issues, returns, refunds, product information, or size inquiries.
Availability: 24/7 — We aim to respond within 24 business hours (Monday–Friday).
Please include your order number and a brief description of your query for faster assistance.
Phone Support
Phone: +1 (760) 772-9164
When to use: Urgent order changes, shipping updates, or return label requests.
Availability: Monday–Friday, 9:00 AM to 5:00 PM (CST).
If we are unable to answer immediately, please leave a voicemail with your name, contact number, and order number. We will return your call within one business day.
Live Chat
Our live chat is available 24/7 via the chat option on our website.
Ideal for quick questions, shipping inquiries, product availability, and size guidance.
Social Media
You may also message us through our verified accounts:
X tiwitter
Messages are typically answered within 24 business hours.
Office Visits
If you wish to visit us in person, please come during our office hours:
Monday–Friday, 9:00 AM to 5:00 PM (CST)
Visits are by prior confirmation only — please call or email ahead to schedule your visit.
Note:
For returns, damaged items, or refunds, email is the fastest and most trackable method. For urgent order changes before shipment, we recommend contacting us by phone.