Shipping Policy – Tussel Hub
This shipping policy is for all orders shipped within the United States. By ordering at TusselHub.com, you are bound by the terms below.

Processing & Delivery Time
Handling Time: 1–3 business days (Monday to Friday)

Transit Time: 5–6 business days (Monday to Friday)

Order Cut-Off Time: 4:00 PM (EST / GMT-05:00)

Estimated Delivery Time: 6–9 business days (may vary by location)

Shipping Methods
We use UPS, USPS, DHL, and OSM carriers to guarantee your order’s safe and timely delivery.

Shipping Cost
Flat Rate: $5 USD for standard shipping on all U.S. orders

No surprise fees – you pay what you see when you check out.

Order Tracking
When shipped, your order will receive a tracking number via email.
You may use this to monitor your delivery in real-time, from our store to your doorstep.

Changes to Addresses
If you would like to change your shipping address, kindly reach us prior to your order being shipped at support@tusselhub.com.

We cannot make changes to addresses once your order has been dispatched.
Incorrect Address
Double-check your shipping details before placing your order.
If a package is being returned because of an incorrect or incomplete address, you will be charged the cost of re-shipping.

Order Cancellations
Had a change of heart? No worries.

Here’s how you can cancel your order prior to shipping: Email us at support@tusselhub.com.

Your order has already been shipped? Check out our Refund Policy for further instructions. Don’t worry, we still have your back.

Contact Information

Business Name: Tussel Hub

Business Number: +1(760) 772-9164

Business Email: support@tusselhub.com

Business Address: 5900 Balcones Drive suit 100, Austin texas 78731, United State

Business Hours: 9:00 AM to 5:00 PM (Monday – Friday)

Chat Support: 24/7